Ingram Self Publisher is an independent entity, unaffiliated with, sponsored by, or associated with any other companies or brands with similar or identical names

Privacy Policy

Please read the Privacy Policy for more information about our service.

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About The Policy

At Ingram Self Publisher, protecting our customers’ personal information is a top priority. We collect data only to improve our services and provide a better user experience on https://www.ingramselfpublisher.com. We do not sell, rent, or share personal information with third parties for marketing purposes.

This policy explains what personal information we collect, how we use it, and your choices regarding your data.

Personal Information Collected

We may collect:

Name

Email address

Mailing address

Phone number

Order history and preferences

We collect this information when you place an order, create an account, or contact us through forms on our website.

Use of Collected Data

Your information is used to:

Process and confirm your orders

Respond to inquiries and provide customer support

Send updates about our services, offers, or newsletters (if you opt-in)

Improve our website and services

Newsletter Opt-out

You can unsubscribe from newsletters or promotional emails at any time by following the instructions in the email or contacting us at info@ingramselfpublisher.com or toll-free at +1 (346) 245-7131.

Social Media Features & Widgets

Our website may include social media features (e.g., Facebook Like button). These features may collect information such as your IP address or pages visited. Interactions with these features are governed by the privacy policies of the providers.

Third-Party Services

We use third-party services like credit card processors and Tawk.to for live chat. These services only access the information necessary to provide their functions and do not use it for other purposes.

SMS Communication & Consent

We may communicate with users via SMS for service updates, account notifications, and promotional purposes related to our publishing and writing services.

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Ingram Self Publisher, operated by NovaTech Innovations LLC.

Opt-In Methods

Users may opt in to receive SMS messages through:

1. Website forms (such as contact forms or sign-up forms)
2. Service inquiries submitted through the website
3. Written or verbal consent, where applicable

Message Details

1. Message frequency may vary based on your interaction with our services
2. Standard message and data rates may apply

Opt-Out & Support

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us through our website.

Data Usage

We respect your privacy. SMS opt-in data and phone numbers will not be shared with third parties for marketing or promotional purposes.

Security of Personal Information

We use industry-standard practices to protect your data during transmission and storage, including SSL encryption. While we strive to secure your information, no method of transmission over the Internet is 100% secure.

Accessing & Updating Your Account

You can access your account through our website to view or update your information.

Cancelling Accounts / Data Deletion

To cancel your account or request deletion of your personal data, email us at info@ingramselfpublisher.com. We will retain your information as needed to comply with legal obligations, resolve disputes, or enforce agreements.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. Cookies allow us to remember your preferences, track site usage, and manage shopping cart contents. You may disable cookies in your browser settings, but some features may not work properly.

We also use aggregated data to analyze site performance. No personally identifiable information is shared with third parties in these analytics.

Web Beacons / Clear GIFs

We may use clear GIFs to monitor website content effectiveness. These do not identify individual users.

Testimonials

With your consent, we may display your testimonials with your name. You may request removal at any time.

Links to Other Websites

Our site may contain links to other websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email.

Legal Disclosure

We may disclose personal information if required by law or to protect our rights.

Questions

For questions regarding this Privacy Policy or our use of your data, contact us at:

Email: info@ingramselfpublisher.com

Toll-free: +1 (346) 245-7131

Authors' Reviews on TrustPilot

Trus
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Jan Codling
1 review
May 26, 2023

Jamie Harris has been extremely...

Jamie Harris has been extremely helpful in getting me started with Amazon Publishing. The team is still working on my book, but Jamie has checked in with me regularly to guarantee that I am moving forward at a good pace...

H
Holly McCarthy
1 review
Jul 14, 2023

The man of the hour

While I haven't been able to follow through and publish my book yet, I have received exceptional customer service from Trevor Goodman. He is attentive, considerate and understanding. He is also an excellent salesman. He works very hard to sell his product. When I am ready to publish, I will definitely contact him!

K
Karalyn Durnell
1 review
Feb 2, 2024

Helpful and Informative

Oscar Gil helped me get through the starting process to publishing a book! Very informative, and helpful when it comes to learning about the process as well as payment options. This is a great place to start when it comes to publishing, especially for first time users! Thanks!

M
Marcelo Reis
1 review
Jan 31, 2024

Patience and Professionalism

I've been working closely with the team for a less than a month and I can only say that even when things seem not to look exactly as you plan, the people will make their best to make it right. It has been a different experience for me to see a team put on great effort in aligning with your view of your work....

E
Eliza Ferreira
1 review
Jan 17, 2024

Kacy and Daniel A Locke

I dealt with Kacy and Daniel A Locke. Excellent representatives for Amazon. Daniel walked me through the process & was so direct, efficient and easy to speak to that I opted to publish through Amazon. Great work Daniel, it was a pleasure doing business with you.

A
Anshul Kummar
1 review
Jan 18, 2024

My first interaction

My first interaction has been incredibly positive. The support and coordination was world class. Nate is an ace project manager. Strongly recommend him.

S
Maria Csizmas
1 review
Jun 8, 2023

Amazing customer service

I got to know Ingram Self Publisher while browsing the internet for help with my book idea. Jamie became my first supervisor, and now Cheryl is following up on my progress. I feel spoiled...

S
Solveig Ulleberg
1 review
Feb 2, 2024

Thank you to Amazon Publishing...

Ingram Self Publisher helped me a lot. They made a beautiful cover for my book that I never could have made myself , and they helped me make edits several times & to publish it. Thank you for making it possible for me to publish my book 🩵

W
William Nahmens
1 review
Dec 4, 2023

Very friendly and reachable

Very friendly and reachable! Responds to questions or problems promptly, works until you are satisfied with the results.. very attentive to details. Pricing is reasonable for the amount of work they do.
I am VERY satisfied with their work

C
CustomeSuzy
1 review
Dec 23, 2023

Helping dyslexic writers

Amazon publishing have been nothing short of amazing. They have been patient with aiding me through publishing my first novel due to being dyslexic. It has been eye opening with the learning process of publishing a book for the first time.

T
Tom A.
1 review
Oct 01, 2023

Very good first experience

I would give it a 4.5 rating (if I could). The Project Manager was very attentive, which was excellent (5 star). This was my first experience publishing a novel, and I appreciated his regular communication and education. The end quality of the art/ book cover and text formatting were very professional. My only frustrations were

FAQs
Insightful Inquiries Unveiled

Explore Frequently Asked Questions

Your royalties are paid directly into your bank account. We don’t take any of your royalties. Your royalties will be NET the royalty fee charged by the outlet that sold your book; Amazon, Barnes & Noble etc.

Yes, you get to choose your ink quality, paper weight and book size. We send you a list to choose from at the start of your publishing journey. Your book size is fixed once the book has been formatted. You are free to change your paper weight and ink quality at any time in the dashboard that is created for you.

This depends on the publishing plan you sign up for. When you sign up for our most comprehensive plan, you will be plugged in to one of the publishing industry’s largest global book networks, including access to over 40+ top publishing platforms, independent bookstores, online stores, chain stores, eBook retailers, etc.

This depends on the publishing plan you sign up for. When you sign up for our most comprehensive plan, you will be plugged in to one of the publishing industry’s largest global book networks, including access to over 40+ top publishing platforms, independent bookstores, online stores, chain stores, eBook retailers, etc.

You keep 100% of your copyright and you own your book and all associated rights entirely – that’s what separates our service apart from others. The sales and accounts are setup in your name.

There are no hidden costs. All prices are quoted at the start of the publishing process.

You have complete control over setting the retail price of your book, so you are free to charge as little or as much as you like. We guide you on this aspect as part of our publishing service.

The average turnaround time is 4 to 8 weeks, but this is not guaranteed in all cases. Generally, the quicker you are in sharing your feedback and approval on our work, the quicker we can get your book published.

We use PDF proof copies of the book as they are faster and more cost effective.

You can order as many copies of your book as you like but they are charged at cost price. This means you are just charged purely for the printing and shipment cost of the books you order.

This is handled through the Print on Demand facility of the publishing platforms where we publish your book. For example, if someone orders the book on Amazon, Amazon's Print-on-Demand facility prints and distributes the book to the customer and you are paid your royalty.

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Unlock the door to your publishing dreams! Whether you're a seasoned author or a first-time writer, we're here to turn your manuscript into a masterpiece. Contact our dedicated team, and let's embark on this exciting publishing journey together. Your story deserves to be shared with the world, and we're ready to make it happen.

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